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92 Call Centerby Technology 92

Cloud call center for Saudi businesses

Your company number, in every employee's pocket.

Answer customer calls even with the phone locked, record every call, and reply to texts from one inbox your team shares.

Requires a company account from Technology 92

92 Call Center · Incoming call

+966 55 012 3456

Company line 1

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The calls list in the 92 Call Center app

The problem

Customers call. Then what?

  • Missed calls

    Calls go unanswered after hours, or when the phone is locked in a pocket.

  • Personal numbers

    Employees call from their own numbers, so the customer leaves when the employee does.

  • No record

    Nobody can check what was promised on the call.

How it works

Live in three steps

  1. 1

    We fit your Saudi SIM

    Your company SIM goes into our gateway. You keep your number.

  2. 2

    Your team installs the app

    Each employee signs in with the company code on iPhone or Android.

  3. 3

    Every call reaches the team

    Calls and texts on that number reach everyone, logged and recorded.

Features

Everything a small team needs to answer customers

  • Rings with the phone locked

    Calls ring on the phone's own call screen, even with the app closed, and show in recent calls.

  • Call from the company number

    Never the employee's personal number. Pick the line when you have several.

  • Every call logged and recorded

    Play recordings in the app or the web panel, and label outcomes like interested or complaint.

  • One shared SMS inbox

    The whole team replies from one inbox, with clear delivery status: queued, sent, delivered or failed.

  • Tells you what is wrong

    No connection, microphone blocked, line busy: each shown in plain words, with the fix.

  • Stats for managers

    Answered, missed, answer rate, talk time and busiest hour, compared with the previous period.

  • Arabic first, English equal

    Full right-to-left layout, with light and dark modes.

  • Works on a weak network

    Recent data stays readable offline, and changes sync when you reconnect.

The app

Built for the people on the phone

  • Dialer
    DialerCall out from the company number you pick.
  • Call detail
    Call detailPlay the recording and see the call quality check.
  • Messages
    MessagesOne SMS inbox for the whole team, with delivery status.
  • Stats
    StatsAnswered, missed and talk time, against the previous period.

For managers

A web panel to see the whole company

Call logs, recordings, dashboard charts, users and roles, from any browser.

call.technology92.com/admin
The 92 Call Center web panel dashboard
  • Agent

    Makes and answers calls, and sees their own calls and stats.

  • Supervisor

    Sees every call in the company, listens to recordings and reviews call quality.

  • Company admin

    Manages users, roles, call labels and company lines.

Pricing

Simple monthly plans

Every plan includes

  • The iPhone and Android app
  • Call log
  • Shared SMS inbox
  • Web panel
  • Arabic and English
  • Cloud Phone

    Your company number on every employee's phone.

    150/ month

    • 3 users included
    • +70 per extra user
    Request a demo
  • Most popular

    Call Center

    For teams that handle calls all day.

    399/ month

    • 3 users included
    • +120 per extra user
    • Call recording
    • API and webhooks
    • 24/7 support
    Request a demo
  • Enterprise

    More lines, more users, or custom setup.

    On request

    Contact us

One-time setup fee 500Prices exclude 15% VAT.

Optional

Connect an AI voice agent to your number

It can answer or place calls on your line. Your team stays the default. Available on request, priced separately.

Ask us

FAQ

Questions we hear often

Do I keep my number?

Yes. We use your company SIM, so customers keep calling the number they know.

Does it ring if the app is closed?

Yes. Calls ring on the lock screen like a normal call, even with the app closed.

Can employees use their own phones?

Yes. The app runs on iPhone and Android, and calls go out from the company number.

Are calls recorded?

Yes. Every call is logged and recorded, with playback in the app and the web panel.

Is my data separate from other companies?

Yes. Each company is fully isolated from every other company.

Can I add users later?

Yes. Add users at any time, priced per extra user.

Ready to start?

Tell us about your team and we will set up your number.